If you are not completely satisfied with your purchase you may return any unused merchandise within 30 days. Please use the return form included with your order. You may also click here for a downloadble pdf version. Upon receipt of your return, a prompt refund will be issued to your original method of payment.
What Else Do I Need To Know?
- If you received an incorrect or damaged product, please contact us immediately so we can resolve the issue. We want every purchase to be exactly as anticipated and promised.
- All returned items must be in the condition you received them, with all hang tags attached and in the original packaging.
- Items are protected by SacksandSuch against manufacturing defects for 30 days from the receipt of shipment. After that time, please refer to the manufacturer's warranty policy.
- Your refund will include the price of the bag and any taxes, but will not include any original shipping charges, if applicable.
- Your credit will be issued after we have received and processed your returned item(s). This time may vary; if you're receiving a refund via credit card, please allow one full billing cycle for the refund to appear on your statement.
- Gift Returns: If you have received an SacksandSuch item as a gift and are not completely satisfied please contact us and we will be happy to assist you.